FAQs

Welcome to the City World Hyundai Frequently Asked Questions (FAQ) page! Whether you're exploring new or pre-owned vehicles, seeking service and maintenance, or navigating financing options, we're here to assist you. Our goal is to provide clear and concise answers to common inquiries, ensuring a seamless experience as you engage with our dealership.

Frequently Asked Questions About Hyundai

Q: How to pronounce Hyundai

A: Hyundai is commonly pronounced "Hun-day" in English, though in Korean it sounds closer to "Hyun-dae."

Q: Where is Hyundai made?

A: Hyundai vehicles are manufactured in South Korea and in several countries worldwide, including the U.S., India, and the Czech Republic.

Q: Who makes Hyundai?

A: Hyundai cars are produced by Hyundai Motor Company, part of the Hyundai Motor Group, based in South Korea.

Q: Are Hyundais reliable?

A: Yes, Hyundais are generally considered reliable, backed by strong warranties and consistent performance ratings.

Q: Is Hyundai American-made?

A: Some Hyundai models are assembled in the United States, but the company itself is South Korean.

Q: How many miles can a Hyundai Elantra last?

A: With proper maintenance, a Hyundai Elantra can last 200,000 miles or more.

Q: What is Hyundai Blue Link?

A: Blue Link is Hyundai's connected car service that offers remote start, vehicle diagnostics, emergency assistance, and more via a smartphone app.

Q: Is Genesis Hyundai?

A: Yes, Genesis is Hyundai's luxury vehicle brand, operating under the Hyundai Motor Group umbrella.

Q: Does Hyundai offer lease deals?

A: Yes, Hyundai frequently offers lease deals on most of their models, often with competitive monthly payments and incentives.

Q: What are the benefits of a Hyundai lease?

A: Leasing a Hyundai typically allows lower monthly payments, the option to drive a new car every few years, and reduced maintenance concerns.

Q: What is the best month to buy a Hyundai?

A: The best time to buy a Hyundai is usually at the end of the year or model year, when dealerships offer incentives to clear inventory.

City World Hyundai Sales & Service FAQs

Q: Where is City World Hyundai located, and what are your contact details?

A: City World Hyundai is located at 3350 Boston Road, Bronx, NY 10469. You can reach our Sales Department at (855) 306-0357 and our Service Department at (855) 306-1068. 

Q: What are your operating hours?

A: Our Sales Department is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Our Service Department operates Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sundays.

Q: What types of vehicles are available at City World Hyundai?

A: We offer a wide selection of new Hyundai models, including sedans, SUVs, and hybrids. Additionally, we have a variety of pre-owned and certified pre-owned vehicles to suit different preferences and budgets.

Q: Can I purchase a vehicle online?

A: Yes, through our Express Store, you can complete the entire car-buying process online, including vehicle selection, pricing, financing, and even scheduling home delivery or in-store pickup.

Q: What financing options are available?

A: We provide flexible financing plans tailored to your needs, including loans and lease options. Our Finance Center works with various lenders to offer competitive rates and terms.

Q: How can I get pre-qualified for financing?

A: You can start the pre-qualification process online by filling out our secure form. Our finance team will then contact you to discuss your options.

Q: Does City World Hyundai accept trade-ins?

A: Yes, we accept trade-ins. You can value your trade-in online using our appraisal tools, which utilize data from sources like Kelley Blue Book®, Black Book®, or Edmunds.

Q: How do I schedule a service appointment?

A: You can schedule a service appointment online through our website or by calling our Service Department at (855) 306-1068.

Q: What services are offered at your Service Center?

A: Our Service Center provides a range of services, including oil changes, tire rotations, brake inspections, battery checks, and more. We also offer multi-point inspections to ensure your vehicle's optimal performance.

Q: Are there any service specials available?

A: Yes, we regularly offer service specials on various maintenance services. You can view our current offers on our Service Specials page.

Q: What is Hyundai's Complimentary Maintenance program?

A: Hyundai offers complimentary maintenance for new vehicles for 3 years or 36,000 miles, whichever comes first. This includes engine oil and filter changes, tire rotations, and multi-point inspections.

Q: What is Hyundai Roadside Assistance?

A: Hyundai Roadside Assistance provides 24/7 support, including towing, trip interruption assistance, and more. You can access this service by calling 1-800-243-7766.

Q: Are there any current lease or finance specials?

A: Yes, we offer various lease and finance specials on new Hyundai models. You can explore our current promotions on our New Vehicle Specials page.

If you have further questions, feel free to contact us directly or visit our dealership. Our team is dedicated to providing exceptional service and assisting you with all your automotive needs.